Lexfyle™ Platform Terms of Service

1. Acceptance of Terms

Welcome to Lexfyle™, a secure Software-as-a-Service (SaaS) platform operated by Ontario Business Central Inc.

These Platform Terms of Service (“Terms”) govern your access to and use of the Lexfyle platform, including its website, software, products, services, and related features.

By requesting an account, accessing, or using the Lexfyle platform, you agree to be bound by these Terms, together with our Privacy Policy and any additional policies referenced herein.

If you are accepting these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Lexfyle platform.

2. About Lexfyle

Lexfyle™ is a division of Ontario Business Central Inc. and is a secure Software-as-a-Service (SaaS) platform developed for Approved Organizations requiring access to business registry products and services.

The platform provides corporate searches, Corporate Profile Reports, Certificates of Status, document retrieval services, and other business registry products. As the platform continues to evolve, additional services, including compliance filings, business registrations, incorporations, and other software features, may be introduced.

Lexfyle is a private company. Although the platform facilitates products and services available through government business registries, Lexfyle is not a government agency.

3. Eligibility and Account Approval

Access to the Lexfyle platform is limited to Approved Organizations.

Organizations wishing to use the platform must submit an account request. Submission of an account request does not guarantee approval.

Eligible organizations may include, but are not limited to:

• Law firms
• Accounting firms
• Financial institutions
• Search houses
• Government organizations
• Corporations
• Other professional or commercial organizations approved by Lexfyle

As part of the approval process, Lexfyle may verify information relating to the organization and the individual requesting access. This may include, where applicable:

• Organization name
• Business address
• Professional or business email address
• Organization website
• Professional licence or membership number
• Corporate registration information
• Authority to act on behalf of the organization
• Intended use of the platform
• Any additional information reasonably required to verify eligibility or protect the security and integrity of the platform

Lexfyle reserves the right to approve, decline, suspend, or terminate any account request at its sole discretion.

4. Accounts and Authorized Users

Each Approved Organization is responsible for maintaining the confidentiality and security of its account.

The Organization Administrator may authorize additional Authorized Users and is responsible for managing user access, permissions, and account administration.

Approved Organizations agree to:

• maintain accurate account information;
• protect usernames, passwords, and authentication methods;
• promptly notify Lexfyle of any unauthorized access or suspected security incident; and
• ensure that all Authorized Users comply with these Terms.

Approved Organizations are responsible for all activity conducted through their account.

5. Products and Services

Lexfyle provides software, products, and services designed to assist Approved Organizations with business registry transactions and related compliance activities.

While Lexfyle makes reasonable efforts to provide accurate and reliable services, Approved Organizations remain responsible for reviewing all information submitted and ensuring that filing instructions are complete and accurate before submission.

5A. Changes to Services and Account Settings

Certain products and services requested through Lexfyle are processed electronically through direct integration with the applicable government system and may be completed immediately upon submission. Approved Organizations are responsible for reviewing and confirming all information and instructions before submitting a request.

Once a filing, search, order, or other transaction has been submitted for processing, it may not be possible to change or cancel the request. Where information must be updated or changed after completion, a new filing, amendment, or additional service request may be required, together with any applicable government and service fees.

Approved Organizations may manage certain account settings and services directly through the Lexfyle client dashboard. Depending on the features available to the Organization, this may include:

• adding, modifying, or removing Authorized Users and managing their account access;
• updating permitted account or organization information;
• adding additional Lexfyle services; and
• selecting enhanced services or features that may become available through the platform.

Changes made through the client dashboard will be applied to the Organization’s account in accordance with the functionality and service options available at the time.

If an Approved Organization requires assistance with a change that cannot be completed through the client dashboard, the Organization may contact Lexfyle for assistance.

6. Fees and Payment

Government fees, where applicable, are separate from Lexfyle’s service fees unless otherwise stated.

Payment is required before products or services are processed unless other billing arrangements have been approved.

Applicable taxes will be added where required by law.

Refund requests are subject to Lexfyle’s Refund Policy.

7. Our Commitment

Lexfyle is committed to providing a secure, reliable, and professionally managed Software-as-a-Service (SaaS) platform.

To support the delivery of our services, we maintain administrative, technical, physical, and organizational safeguards and operational practices designed to promote:

• Security — protecting systems and information against unauthorized access, use, or disclosure;
• Availability — supporting the availability and reliable operation of the Lexfyle platform;
• Processing Integrity — supporting the complete, accurate, timely, and authorized processing of transactions;
• Confidentiality — protecting confidential information entrusted to Lexfyle; and
• Privacy — protecting personal information in accordance with our Privacy Policy and applicable privacy requirements.

We continuously review and improve our platform, software features, operational procedures, privacy practices, and security controls to support these commitments and the reliable delivery of our services.

7A. Lexfyle / Ontario Business Central Responsibilities

Lexfyle™, a division of Ontario Business Central Inc., is responsible for operating and managing the Lexfyle platform and for providing the products and services made available through the platform.

In providing the Lexfyle platform and services, Lexfyle and Ontario Business Central Inc. are responsible for:

• maintaining appropriate administrative, technical, physical, and organizational safeguards designed to protect the security, availability, processing integrity, confidentiality, and privacy of the platform and information entrusted to us;
• maintaining and supporting the Lexfyle platform using reasonable care and commercially reasonable practices;
• processing authorized orders, transactions, filings, searches, and other service requests based on the information and instructions provided by the Approved Organization;
• taking reasonable measures to protect personal and confidential information in accordance with our Privacy Policy and applicable legal and contractual requirements;
• maintaining appropriate controls over access to Lexfyle systems and customer information;
• providing reasonable customer and technical support relating to the use of the Lexfyle platform and services;
• investigating and responding to identified security, privacy, or operational incidents in accordance with our established procedures; and
• reviewing and improving our systems, controls, policies, and operational practices as appropriate to support the security and reliable delivery of the Lexfyle platform and services.

These responsibilities are subject to the limitations set out in these Terms, including circumstances involving third-party services, government systems, information or instructions provided by Approved Organizations, scheduled or emergency maintenance, and events outside Lexfyle’s reasonable control.

8. Customer Responsibilities

Maintaining the security and integrity of the Lexfyle platform is a shared responsibility.

Approved Organizations agree to:

• use the platform only for lawful business purposes;
• ensure all submitted information is accurate and authorized;
• maintain appropriate internal security procedures;
• protect account credentials;
• monitor Authorized User access;
• comply with applicable laws and professional obligations;
• promptly report suspected security incidents; and
• maintain their own compliance procedures independent of the Lexfyle platform.

9. Compliance Features and Automated Notifications

From time to time, Lexfyle may provide software features, automated notifications, dashboards, reminders, reports, calendars, or other compliance management functionality designed to assist Approved Organizations.

These software features and automated notifications are provided as a convenience and are intended to assist organizations in managing their business activities.

Approved Organizations remain solely responsible for monitoring and complying with all legal, regulatory, corporate, tax, and other compliance obligations.

While Lexfyle makes reasonable efforts to provide accurate and timely software features and automated notifications, these features are provided for informational purposes only and should not be relied upon as an organization’s sole compliance management system.

Lexfyle reserves the right to modify, enhance, suspend, or discontinue any software feature or automated notification at any time.

10. Privacy and Confidentiality

Lexfyle is committed to protecting personal and confidential information entrusted to us.

Our collection, use, disclosure, and protection of personal information is governed by the Lexfyle Privacy Policy and, where applicable, the Ontario Business Central Inc. Privacy Policy.

• Lexfyle Privacy Policy: /privacy
• Ontario Business Central Inc. Privacy Policy: ontariobusinesscentral.ca/privacy.php

Both Lexfyle and Approved Organizations acknowledge the importance of maintaining the confidentiality of non-public information obtained through the use of the platform.

11. Intellectual Property

All content, software, trademarks, logos, graphics, documentation, and other materials forming part of the Lexfyle platform remain the property of Ontario Business Central Inc. or its licensors and are protected by applicable intellectual property laws.

No portion of the platform may be copied, reproduced, modified, distributed, or used without prior written permission, except as expressly permitted by these Terms.

12. Suspension and Termination

Lexfyle may suspend or terminate access to the platform where:

• these Terms have been breached;
• unauthorized or unlawful activity is suspected;
• payment obligations have not been met;
• the security or integrity of the platform may be compromised; or
• continued access is no longer appropriate.

Termination of access does not relieve an Approved Organization of any outstanding payment obligations or responsibilities arising before termination.

13. Disclaimer and Limitation of Liability

Lexfyle provides its platform and services on an “as available” basis.

While we make reasonable efforts to provide accurate, reliable, and timely services, we do not guarantee uninterrupted access, error-free operation, or the availability of every software feature at all times.

To the fullest extent permitted by law, Ontario Business Central Inc. and Lexfyle shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, the platform or services.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

15. Changes to these Terms

Lexfyle may update these Terms from time to time to reflect changes to our platform, services, legal obligations, or business practices.

Updated versions will be posted on the Lexfyle website together with the revised Document Version, Effective Date, and Last Updated date.

Continued use of the platform following the effective date of the updated Terms constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms of Service, please contact:

Lexfyle™
A Division of Ontario Business Central Inc.

Email: portal@lexfyle.ca
Telephone: 647-872-2050 / Toll-Free: 1-877-823-1150
Website: www.lexfyle.ca